Ogden, Weber County and northern Davis County A person answers, 24 hours a day
A brown water stain spreading across a hallway ceiling
Water leaks, Ogden and Weber County

Water Leaking Through a Ceiling

Keep everyone out of the room below. A saturated ceiling holds a great deal of weight and tends to come down all at once rather than gradually. Shut the water off, then deal with the ceiling.

Before anyone arrives

What to do right now

Do these first. None of them need tools or plumbing knowledge, and they limit what this ends up costing you.

Stop and get out if any of these are true

A saturated ceiling holds a surprising amount of weight and can come down all at once. Keep everyone out of the room below and do not stand under it to catch drips.

  1. Shut off the water at the mainIn most Ogden homes the main shutoff is where the supply line comes through the foundation wall, usually in the basement or crawlspace on the street side, often near the meter or the water heater. Turn it clockwise. If it will not move, do not force it, because an old gate valve can snap.
  2. Move what water can ruinLift boxes, rugs, electronics and anything sitting on a basement floor. Most of the cost of a plumbing emergency is damage to belongings rather than the repair itself.
  3. Photograph everything before you clean upPhotos and a short video of the water, the source and every damaged item. If you claim on insurance this is the evidence, and it cannot be recreated once the area is dry.
  4. Stay out from under a bulging ceilingIf the drywall is sagging or bulging, it is holding water. Do not stand under it to catch drips and do not poke it while anyone is below. Clear the room and close the door.
An honest answer

Does this need a plumber tonight?

Call tonight
  • A ceiling that is sagging, bulging or dripping
  • Water spreading across a ceiling while you watch
  • Any water near a light fitting or ceiling fan
  • A stain that is warm to the touch, which suggests a hot supply line
This can usually wait
  • An old dry stain that has not changed in months
  • A single mark under a bathroom you have since isolated
  • A stain that appeared once after an overflow and has dried

What is usually above it

In a two storey house, a bathroom. In a single storey, the roof or an attic line. The stain is rarely directly under the source, because water travels along joists before it finds a way through.

The common sources in that order are a failed toilet wax ring, a shower pan or tile failure, a supply line to a bathroom fixture, and a drain connection. A wax ring failure often shows as a stain that appears only after the toilet is used, which is a useful thing to notice and tell us.

Because water runs along framing before it drops, the visible stain can be several feet from the failure. That is why opening the ceiling at the stain is often the wrong first move.

Light fittings and electrics

Water and ceiling light fittings are a genuine hazard rather than a theoretical one. If water is anywhere near a fitting or a fan, cut the power to that circuit before doing anything else.

Recessed lights are the usual path, because the housing gives the water somewhere to collect and then a route straight into the fitting. If you cannot reach the breaker panel safely, leave the area and call from outside.

Do not switch a light on to see better. That is the exact action that turns a water problem into an electrical one.

What ceiling leak work costs

[PLACEHOLDER: PRICING] Pending from the client.

The plumbing repair is usually modest. The cost sits in locating the source and in the ceiling itself, which is a separate trade. We stop the water and fix the plumbing. We do not do the drywall and we will say so rather than take the whole job.

Common questions

Questions people ask about this

Should I poke a hole to let the water out?

Only if nobody is below and you are not standing under it, and only once the water is off. Relieving a bulge with a small hole and a bucket can prevent a larger collapse, but a saturated section can drop as a whole and it is heavy.

The stain is under the bathroom. Is it the toilet?

Frequently, and a failed wax ring is the most common single cause. A telling detail is whether the stain grows only after the toilet is flushed rather than continuously.

Do I need to replace the whole ceiling?

Often not. Saturated drywall does have to come out, but that is usually a section rather than a room. That is a restoration decision rather than a plumbing one.

Not sure how urgent this is?

Describe what you can see and hear. We will tell you whether it needs someone tonight, and what to do in the meantime either way.

Or send it over

Four things and a photo.

A picture of the leak tells us more than a paragraph does.

If water is actively escaping right now, call instead. A form is slower than a phone.